Updates Regarding COVID-19
Updated 3-18-20
The COVID-19 (coronavirus) situation continues to change quickly. We care about you and our communities, and we want to share the latest updates on our preparations.
Location Updates
Our offices remain open with our full staff available during our regular business hours, 7:30 a.m. to 5:30 p.m. CST, Monday through Friday. Our lobby is currently closed to the public.
You can reach us by:
- Giving us a call us at 1-800-451-7087
- Sending us an email at CustomerCare@WesternEquipmentFinance.com
- Sending us a fax at 1-800-215-6799
Online Options
Online access is available at www.westernequipmentfinance.com. Register online for balance information, to make payments, and more!
Staff Precautions and Preparations
We’re actively following precautions and working to ensure that we are able to continue to deliver on the excellent customer service you know and trust. As a company, we are:
- Highlighting the importance of handwashing with team members
- Increasing our cleaning and disinfecting measures
- Asking team members to stay home if they don’t feel well
- Offering options for team members to work from home
- Following Center for Disease Control (CDC) guidelines and suggestions
- Monitoring impacted communities
- Discouraging employee travel to affected areas
We’ll continue to update you as the situation changes. Thank you for your business and your trust.
